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FAQs
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Where are you located?Our baking kitchen is located in the Upper Marlboro, Maryland area. We provide our products and services throughout the Washington, DC Metro area, including Baltimore & Virginia.
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How far ahead do I need to book with you?To maintain our highest quality standards and ensure that we meet the needs of our customers providing detailed attention to every order, we recommend at minimum two weeks' notice of an order. Wedding cakes and custom products require one-months notice. We can, however take last minute orders up to 24 hours’ prior if our schedule allows. Please call 240-416-9511 or email us at is.bakedgoods@gmail.com to inquire about our availability.
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What type of products do you offer?We offer a variety of trendy flavors, styles and designs for our cakes, cupcakes, cake pops, and cookies. We specialize in creating various desserts ranging from Regular Cakes, Sheet cakes, Specialty Cakes to include Wedding Cakes, Multi-tiered Cakes, Cupcakes, Cake-Pops, and Cookies. Ask about our candy display set-ups. Please see our products tab for pricing options.
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​Where do you deliver, and what is your delivery fee?"All pickups must be scheduled and all items must be picked up during the window of pickup provided. We would suggest that larger than 2 tiers and wedding cakes be delivered. We offer delivery options for a nominal fee based on distance to destination.
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What is your refund or cancellation policy?Please note, all sales are final and we do not offer refunds on uneaten portions of cakes, altered cakes, or cakes damaged after pickup or delivery. A 50% deposit is required upon order and deposits are non-refundable if an order is canceled. Once you pick up your cake, it is your responsibility to ensure you are transporting your cake in a safe manner.
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How do I place an order?Orders can be placed in person, online or via phone.
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